The National Highways Authority of India (NHAI) has been reported to offer a ₹1,000 FASTag recharge to highway users who document dirty toilets at eligible toll plazas through the RajmargYatra app. The initiative is intended to improve the upkeep of public facilities and encourage travellers to report poor hygiene rather than simply pass on complaints.
How the reporting process works
Under the Clean Toilet Picture Challenge described by the Ministry of Road Transport and Highways, users are asked to submit clear, geo-tagged photographs of an unclean toilet through the latest version of the RajmargYatra app. Reports may require the traveller’s name, location, vehicle registration number and mobile number so officials can verify the complaint and, where applicable, credit the reward to the linked FASTag.
Photos should show the actual condition of the facility. Edited images, duplicate submissions or photographs without reliable location details may not qualify. The initiative focuses on toilets that fall under NHAI’s jurisdiction; facilities at unrelated petrol pumps, restaurants or roadside dhabas may be outside its scope.
Important date and eligibility check
There is an important caveat for travellers: the original government announcement for the Clean Toilet Picture Challenge was issued in October 2025 and referred to a campaign period ending on October 31, 2025. Some reports published in October 2026 describe the ₹1,000 reward again, but readers should verify the current status and eligibility through official NHAI or RajmargYatra channels before assuming that the reward is still available.
Users can check the official RajmargYatra website and app for the current complaint options, campaign terms and support details. Do not upload someone else’s photograph or stage a complaint to obtain a reward. Accurate reports are more useful to highway authorities and can help identify facilities that need cleaning or maintenance.
Why the initiative matters
Clean toilets are a basic requirement on long journeys, especially for families, older travellers and people with health needs. A reporting mechanism can help authorities identify recurring problems, improve accountability among facility operators and make road trips more comfortable. However, clear rules and timely verification are essential if the reward programme is to build public trust.
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Sources: Press Information Bureau; official RajmargYatra website; NDTV report, October 17, 2026.
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